1. Introduction
Clarma SA places great importance on the protection of your personal data.
This Privacy Policy explains how we collect, use, and protect your data in accordance with:
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the General Data Protection Regulation (GDPR) of the European Union
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the Swiss Federal Act on Data Protection (FADP)
2. Data Controller
The data controller is:
Clarma SA
Chemin de Cousson 23
1032 Romanel-sur-Lausanne
3. Data Collected
We may collect the following categories of personal data:
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Identity data: first name, last name
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Contact data: email address, phone number
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Technical data: IP address, browser type, cookies, logs
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Data voluntarily provided via forms
4. Purpose of Processing
Your data is processed for the following purposes:
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Responding to your inquiries
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Providing our services
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Managing customer relationships
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Improving the website and analyzing traffic
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Ensuring security
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Complying with legal obligations
5. Legal Bases (GDPR)
We process your personal data based on:
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Consent (e.g., forms, cookies)
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Performance of a contract
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Legal obligation
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Legitimate interests (security, service improvement)
6. Cookies and Similar Technologies
We use cookies for:
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Website functionality
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Analytics (e.g., Google Analytics)
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Improving user experience
Upon your first visit, a cookie banner allows you to accept or refuse non-essential cookies.
7. Data Sharing
Your data may be shared with:
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Technical service providers (hosting, maintenance, analytics)
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Legal authorities if required
Some providers may be located outside Switzerland or the EU. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
8. Data Retention
Your data is retained only as long as necessary:
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Contact data: up to 3 years after last interaction
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Contractual data: according to legal requirements
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Cookies: according to their specific duration
9. Data Security
We implement appropriate technical and organizational measures to protect your data (encryption, restricted access, etc.).
10. Your Rights (GDPR & FADP)
You have the following rights:
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Right of access
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Right to rectification
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Right to erasure
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Right to restriction of processing
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Right to object
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Right to data portability
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Right to withdraw consent at any time
To exercise your rights, contact us at: vente@clarma.com
11. Complaints
If you believe your rights have been violated, you may lodge a complaint with the relevant authority:
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In Switzerland: Federal Data Protection and Information Commissioner (FDPIC)
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In the EU: your local data protection authority
12. Changes
This Privacy Policy may be updated at any time. The version published on the website is the applicable version.
13. Contact
For any questions:
Clarma SA
Chemin de Cousson 23
1032 Romanel-sur-Lausanne